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Customer Relationship Management

Meet all of your customer retention requirements with Technamin's advanced CRM. Deliver world-class customer experience with powerful automation and engagement.

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Our platform comes with a ready, advanced CRM that can meet your requirements for customer retention at any level. You can filter, trace and engage with player activity at any level. It also allows engagement with players based on their profile segments (demographics, country, language, etc.). Additionally, Technamin’s customer relationship management product offers automated email campaigns, SMS programmable messaging, push notifications, versatile customer segmentation, traffic conversion, interactive leaderboards, gamification engines across all products, VIP communication customisation, and more. Our CRM allows you to convert your visitors to registered users, and increase their engagement and retention.
Let us handle the software, so you can focus on your marketing strategies in customer retention and revenue growth.

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Actualise Your CRM Strategies:

    • Multi-Layered Segmentation

      Create and configure dynamic player lists that update in real time. Run efficient targeted promotion campaigns and offer unique player personalisation features through our advanced CRM.
    • Personalisation based on Player attributes

      Configure various aspects of your iGaming website to a wide range of player attributes with Technamin's personalisation engine.
      Offer customised promotions to each player based on their gaming and payment history, and tweak payment methods and limits, game content, and exclusive features based on their needs.
      Set both dynamic and static configurations for a richer user experience and enhanced personalisation.
    • Automated Marketing Campaigns

    • Live Metrics Monitoring

    • A/B Testing Capabilities

    • Multiple Attributes Tracking

    • Player Journey Tracking

    • Optimisation of Campaigns On-the-Go

    • Real-Time Triggers

Additional Features

  • Automated Email Campaigns

  • SMS Programmable Messaging

  • Push Notifications

  • Versatile CRM and Customer Segmentation

  • Traffic Conversion

  • Gamification Engine

  • Conversion of Visitors to Registrations

  • Customer Engagement Boost

  • Interactive Leaderboards

  • Customer Retention Increase

  • VIP Communication Customisation

  • Gamification Across All Products

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LICENSING

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The Curacao Gaming license contributes to the iGaming ecosystem, fighting stigmas and helping create a fair and transparent gaming industry. Curacao has the longest track record of any jurisdiction in the iGaming industry. Holding the Curacao Gaming license, Joymatik N.V. offers a safe user experience which protects players from potential negative consequences.

GAME PROVIDERS

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